Phone/Fax/SMS: (866) 370-3707 • Send a Message

Phone/Fax/SMS: (866) 370-3707 • Send a Message

(866) 370-3707 • Send a Message

How To Reset Network Protocols in Windows 7/8/10

by | Jul 7, 2017 | Windows 10, Windows 7, Windows 8/8.1

If you have ever experienced your computer not able to connect to the Internet, even though you know you’re connected to your network and everything else is fine, then you have experienced frustration. Below is the most basic method and the most common resolution to this problem.

PLEASE NOTE: This process may remove any static IP assignments in your computer. Please make note of your IP address settings before following this procedure. If you are unsure whether or not you have a static IP assigned, please call (863) 402-1717 and ask to speak with one of our technicians to assist you.

To begin, you will need to open a Command Prompt window as an Administrator with elevated privileges. The simplest method to accomplish this is to press the Windows key on your keyboard and simply type “cmd” into the Start Search box. Press Ctrl+Shift+Enter to then open a Command Prompt with elevated privileges. Then type the following commands:

netsh winsock reset

This command will reset the Winsock programming interface for your computer.

netsh int ipv4 reset

This command will reset the IPv4 Protocol for your computer. This may remove static IP assignments from your computer.

netsh int ipv6 reset

This command will reset the IPv6 Protocol for your computer. This may remove static IP assignments from your computer.

netsh int ip reset

This command will reset the TCP/IP Protocols and reset all network interfaces to DHCP. This may remove static IP assignments from your computer.

shutdown /r /t 0

This command will instantly restart your computer, which is required after running any of the above commands.

After running all of these commands and restarting your computer, your computer should be able to connect to the Internet again. If not, you may have had a static IP address set in your computer. If you are still unable to connect to the Internet after inserting your static IP information, or you do not have static IP information, please call (863) 402-1717 and ask to speak with one of our technicians to assist you.